Slips, Trips, and Falls Claims

I suffered a complex ankle injury in a road traffic accident in 2015, Paul Fretwell and the team at George Ide stepped in to manage my claim and helped me through a very challenging period in my life. The team’s experience with this type of injury, their considered approach and meticulous attention to detail enabled them to flag up any potential issues early on, and ensured there were no surprises along the way. Paul was able to see beyond the conventional claim headings, and took the time to understand the full impact of the injury, on my life and hobbies, and was keen to ensure they were all suitably reflected within the claim.  Three years on, we went into a Joint Settlement Meeting with a robust and well prepared case, allowing us to secure a claim that significantly exceeded our expectations. I would not have a moment’s hesitation in recommending him to anyone in a similar situation.

I would like to say a huge thank you to Paul (with the fantastic assistance of Karen and Lizzy especially) for the support and kindness throughout my claim as well as the superb outcome that he obtained for me.

I am in no doubt that I would never have achieved the result without the dedication, experience and can do attitude of Paul and the team. Their caring attitude, sensitivity and professionalism shined throughout the entire process. Despite the other side initially denying liability, Paul fought tirelessly on my behalf, to ensure they provided what they should do, thus allowing me to get back to as near a normal life as quickly and safely as possible. Right from the first point of contact (and I first met Paul from my hospital bed), the service was outstanding and second to none, the communication was excellent, and I was never in doubt as to what was happening, and why. I truly believe my subsequent recovery is down to the fact that I was guided so well by Paul and his team, and him obtaining the opinions of the experts he did.

The support was amazing, as was the end result, which has ensured I am able to continue to press on with my every day life without worry of what lies ahead, despite the disability I now have. I really cannot recommend Paul and is team enough, I would suggest to anyone that is in need of a personal injury solicitor to give Paul a call, it really would make all the difference.

Jasmine has told me that she has now settled and that she can move on with her life.

I would just like to write a brief note of genuine heartfelt thanks from all of us involved. Your company was recommended by a good family friend who works in the BH1 postcode area, at a time when most of us were either in shock or at a loss about how to proceed.

From our very first communication, and the day of your visit to Jasmine’s Mum’s house, you have been thoroughly professional whilst being incredibly caring. You personally, no doubt with the assistance of your team, have allowed Jasmine the opportunity to recover at her own speed, with the assistance of the full spectrum of the medical world, to a point where I honestly believe that she is in a better state mentally and confidence-wise than she was even before the accident.

I would have no hesitation in recommending your Company to anyone unfortunate enough to find themselves in a similar situation.

It is common for people who are expert in their field to state that “I was only doing my job” – well, in this case, I am very glad that it was you who handled Jasmine’s case.

With many Kind Regards

I was involved in a traffic accident as a pedestrian, being hit by a car. My family were recommended to George Ide regarding personal injury, and what a great choice this turned out to be. Words can’t express how thankful and grateful I am for the service and support that I received from everyone at George Ide. My case was handled by Paul Fretwell with the help of Karen Jenkins, and the genuine kindness, care, and professionalism that they provided throughout my claim from start to finish was second to none. The experience of Paul and his team really shone through, and this was obvious from the very start when I first met Paul for an initial chat at home. The thoroughness and dedication to getting me the best possible outcome was clear throughout. Paul fought to the nail making sure that no stone was unturned, this allowing me to feel less anxious and to be able to concentrate on getting physically and mentally better. For anyone that goes through a traumatic event, the support from the people around you is key, Paul and his team were no exception to this, and I felt that I had a true friend and ally on my side. George Ide and Paul should be the first port of call to someone in need of a personal injury solicitor, I can’t recommend them enough!

We thought that we needed to write to you to express our deepest thanks for the way that you personally and all of the staff involved with you carried out the whole case from beginning to end.
We hope that you can convey our thanks to them on our behalf. The background people are often overlooked, but we feel that we had the best team available playing for us on all levels.

We thought that we needed to write to you to express our deepest thanks for the way that you personally and all of the staff involved with you carried out the whole case from beginning to end.
The background people are often overlooked but we feel that we had the best team playing for us on all levels.

I don’t have enough words to describe how helpful, professional and supportive you have been, at a very stressful time for me. I feel really lucky to have had you as my solicitor. Your service was superb; it just could not have been better.

I have worked with Paul for several years now on various challenging cases. Paul has a very honest and open approach with the people he represents, his communication skills and ability to share complex information at a level of understanding for his clients is second to none. Paul has a deep understanding of the challenges faced by somebody who has acquired a brain injury and it is this understanding that ensures clients anxiety levels and concerns are kept at the lowest level possible at all times. Paul is realistic with his expectations and has had a high level of success with regard to achieving the right level of settlement to ensure his clients get the support they need for the rest of their lives.

George Ide looked after my claim from accident to the case conclusion, they took care of everything on route which concluded in a very substantial out of court settlement. The settlement enabled the family not to worry about future employment problems, and gives everyone piece of mind.
George Ide are a very professional company, and I would always recommend them to other people in the same situation.
M

I contacted George Ide LLP by recommendation when my husband was involved in a severe accident as a pedestrian almost 4 years ago. In the very early days Paul Fretwell visited us at home and was an immense support through what turned out to be a very difficult case. Paul immediately knew my husband’s injuries were life-changing and throughout he dealt with it in the most holistic way possible, including instructing the best counsel and experts, to ensure the most positive outcome for us.
Paul takes a practical and pragmatic, but supportive approach. For the duration of our claim he was unfailingly responsive, always communicating legal detail clearly and concisely, which was important given my husband’s cognitive restrictions and fatigue issues. We would absolutely recommend Paul and George Ide LLP to anyone dealing with the legal aftermath of a severe accident.

Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

Thank you for looking after me and my case. Not just a solicitor, you were a supporter and friend from the off. I felt that you ‘got’ me and understood where I was coming from. The very unexpected payout takes a lot of worries away, thank you.