Slips, Trips, and Falls Claims

How can I just say thank you, if I say it a hundred times it wouldn’t be enough. What you have achieved is unbelievable, I never imagined the compensation would amount to anything like that, if you recall, I once asked you if I might get another £27.000 making a grand total of £100.000, than I truly thought I could possibly get between £150.000 and £200.000 and I’d have been happy, so you can imagine how shocked and thrilled I was when the figure was doubled.

When I left your offices I was almost in tears, it didn’t feel right saying goodbye, I felt like I was saying goodbye to a friend, which I feel you’ve been. I don’t know how I’d have got through the last couple of years without your input, I didn’t even know I was entitled to compensation until you told me, which also means no rehab either. I can’t begin to imagine the mess I’d be in now.

I will be eternally grateful Paul for all you have done.

Best wishes

We thought that we needed to write to you to express our deepest thanks for the way that you personally and all of the staff involved with you carried out the whole case from beginning to end.
The background people are often overlooked but we feel that we had the best team playing for us on all levels.

“In an age of ever larger firms of solicitors, George Ide LLP stands out as a beacon of truly personal service against the backdrop of warm and welcoming staff. Not only does Paul Fretwell possess real expertise in high value personal injury claims, he brings charm and real commitment to everything he does. No Claimant could be other than impressed by his willingness to go that extra yard in their cause. The legal industry would be a better place if there were more like both the firm and Paul Fretwell.”

“There are no words to adequately express my gratitude to you, and all the other members of the team who supported you, for what you have achieved for [my daughter]. You should all be so proud of what you have done and Thank You from the bottom of my heart.”

I would like to say a huge thank you to Paul (with the fantastic assistance of Karen and Lizzy especially) for the support and kindness throughout my claim as well as the superb outcome that he obtained for me.

I am in no doubt that I would never have achieved the result without the dedication, experience and can do attitude of Paul and the team. Their caring attitude, sensitivity and professionalism shined throughout the entire process. Despite the other side initially denying liability, Paul fought tirelessly on my behalf, to ensure they provided what they should do, thus allowing me to get back to as near a normal life as quickly and safely as possible. Right from the first point of contact (and I first met Paul from my hospital bed), the service was outstanding and second to none, the communication was excellent, and I was never in doubt as to what was happening, and why. I truly believe my subsequent recovery is down to the fact that I was guided so well by Paul and his team, and him obtaining the opinions of the experts he did.

The support was amazing, as was the end result, which has ensured I am able to continue to press on with my every day life without worry of what lies ahead, despite the disability I now have. I really cannot recommend Paul and is team enough, I would suggest to anyone that is in need of a personal injury solicitor to give Paul a call, it really would make all the difference.

Thank you for looking after me and my case. Not just a solicitor, you were a supporter and friend from the off. I felt that you ‘got’ me and understood where I was coming from. The very unexpected payout takes a lot of worries away, thank you.

I just wanted to say a massive thank you for guiding and supporting my friends through to this conclusion over the last 3 years. The early days were incredibly tough for them as you know and your calm reassuring presence has been one of the main reasons they were able to cope, especially back then. You’ll have learnt that R is a very tough and determined character, but I know they’d have struggled without your help.
Living abroad and unable to help them as much as I would have liked, it’s been so reassuring to continually hear how confident they’ve been in your ability to resolve this for them, right from the word go. I know I was very happy in my own mind that they’d got the right person on their side, after I spoke to you on the phone.

So, thank you again for all the time and effort you’ve put into getting them this result… for always being available to speak to them, even when you were supposed to be on holiday, for steering them through the hardest times and the quagmire of the courts. You’ve made such a difference for them and seeing R getting on with life with such a positive attitude that I’m not sure I would have been able to replicate, had it happened to me; is extremely satisfying as well as inspirational.

I have worked with George Ide LLP for many years, initially as a support worker but now as a Registered Manager. I have found their brain injury
team, more specifically Paul Fretwell, to be highly efficient, supportive and effective when working alongside me with a very challenging group of clients. Paul and the team at George Ide LLP have secured settlements ranging from £1-6 million and beyond, ensuring financial security and peace of mind for life for the clients and their families.

I have worked closely over many years with Ursula Watt and Stephen Shine in George Ide LLP’s Court of Protection team. I am always impressed by how adaptable and attentive they are in looking after their brain-injured clients who often display challenging behaviour. They are able to communicate in a way our clients understand and work in a very person centered way. They are firm but fair and always have the clients’ best interests at heart. Karl Thompson. Managing Director, THCS Ltd

We are so grateful for all your hard work, and the passion with which you fought for him…it has given him a sense of self-worth that someone in your professional position can see what kind of man he is and what he should be awarded. Thank you so much, you have restored our faith in humanity, and we would have no reservations about recommending you to anyone in the future!

I was involved in a traffic accident as a pedestrian, being hit by a car. My family were recommended to George Ide regarding personal injury, and what a great choice this turned out to be. Words can’t express how thankful and grateful I am for the service and support that I received from everyone at George Ide. My case was handled by Paul Fretwell with the help of Karen Jenkins, and the genuine kindness, care, and professionalism that they provided throughout my claim from start to finish was second to none. The experience of Paul and his team really shone through, and this was obvious from the very start when I first met Paul for an initial chat at home. The thoroughness and dedication to getting me the best possible outcome was clear throughout. Paul fought to the nail making sure that no stone was unturned, this allowing me to feel less anxious and to be able to concentrate on getting physically and mentally better. For anyone that goes through a traumatic event, the support from the people around you is key, Paul and his team were no exception to this, and I felt that I had a true friend and ally on my side. George Ide and Paul should be the first port of call to someone in need of a personal injury solicitor, I can’t recommend them enough!

Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

From the moment I contacted you the service has been amazing. You responded to my first enquiry over a bank holiday weekend and followed it up in detail on the Tuesday. That personal touch emphasised that the service was above and beyond, and has continued to be so ever since. That call literally saved my life in more ways than I can mention.