For the sale and purchase of our properties we found the service we received throughout the conveyance to be exemplary. A clear, efficient and professional service from Nicholas Smith and his team.

I would look no further for any future property conveyance and as a result of this experience with George Ide I will consider them, first and foremost, for future legal matters.

Ian & Susan Archer
Nicholas Smith

Your service with Edna’s legal affairs has been outstanding and it’s been a pleasure to work with such an efficient team. Best wishes and many thanks.

Ken Rimmell
Stephen Shine

I have worked with Paul for several years now on various challenging cases. Paul has a very honest and open approach with the people he represents, his communication skills and ability to share complex information at a level of understanding for his clients is second to none. Paul has a deep understanding of the challenges faced by somebody who has acquired a brain injury and it is this understanding that ensures clients anxiety levels and concerns are kept at the lowest level possible at all times. Paul is realistic with his expectations and has had a high level of success with regard to achieving the right level of settlement to ensure his clients get the support they need for the rest of their lives.

Karl Thompson. Managing Director, Thompson Holistic Care Services (THCS)
Paul Fretwell

Splendid service from Maddie, who was always happy to explain any questions we had, replying promptly and in plain English! She also proactively made sure at several stages in the process, that in light of her most recent clarifications, we were still happy to proceed.

Alan Diverall & Tracey Kent
Maddie Carty

Maddie was always calm, efficient and prompt in her responses, for which I am very grateful.

Mrs Marilyn Young
Maddie Carty

Maddie was brilliant in the way she handled everything. She’s a gem. I know it’s been a very rough ride, we can’t say thank you enough.

Sarah & David Gomez
Maddie Carty

I just wanted to send a genuine thank you to you from Linda & I, you have made this process easy & I am grateful for it. I will be immediately retaining your excellent services for the next purchase and the future portfolio beyond that, very happy.

Dominic Mason Meredith
Marisa Mendoza

Nick was always very quick to respond to any queries and made the whole process a lot less stressful, especially as it was my first property purchase. Guidance documentation was very helpful too. I can’t fault the service.

Teresa Durrant
Nicholas Smith

You have been a pleasure to deal with and have been so competent, patient, organised and professional. I still cannot believe how stress-free the whole procedure was with you. In stark contrast, I completed today on my house in N Ireland after five (!) months of legal wrangling. I am delighted with the house and, although still surrounded by packing boxes, am making progress. Once again. Thank you for all you did. Kind regards,

Elaine Young
Nicholas Smith

The speed from offer to completion surprised everyone we spoke to and more than met our deadline to beat the June Stamp Duty deadline. Well done, absolutely delighted.

John Middleditch
Nicholas Smith

Alice was amazing from start to finish, gave me accurate and sound advice. She always kept my expectations to a realistic level, and I would recommend her to anyone in a similar position to me, a credit to George Ide solicitors. I always felt I was dealing with a friend not just a solicitor.

Garry Sherrington
Alice Leadbeatter

Dear Alice. The right sound legal support from yourself has made such a difference to me. Thank you Alice, I have always trusted your advice and couldn’t have asked for more from you.

Shari Miles
Alice Leadbeatter

I just wanted to drop you a quick email to thank you for all you have done for us regarding our daughter’s burn. You made the process a lot less scary for her so thank you for that and we are pleased with the outcome. Your professionalism and care for our daughter throughout was very much appreciated by us all.

Beth Huxley
Paul Lewis

I take this opportunity to thank you for the support, professionalism, and wonderful advice you gave us throughout this difficult time. It was a very stressful period for us as it was our first experience with the court. Without all your help and legal advice, I would undoubtedly have been in a much more precarious situation. Thank you so much for your support and hard work. On behalf of me and my wife I would like to say a big thank you for taking up my case and representing us as our legal counsel. When we thought it was too much to handle, you were there for us to give us strength and hope. We always found you to be very friendly when we needed any legal advice. Once again, I thank you so much for your understanding, for your patience, your dedication to my case and most of all, thank you for being friendlier, making us more comfortable with your advice and guidance than just a mere professional lawyer during that difficult moment. This means a lot to us, and we will be forever grateful to you.

Haresh & Varsha Naik
Paul Lewis

I have worked with George Ide LLP for many years, initially as a support worker but now as a Registered Manager. I have found their brain injury
team, more specifically Paul Fretwell, to be highly efficient, supportive and effective when working alongside me with a very challenging group of clients. Paul and the team at George Ide LLP have secured settlements ranging from £1-6 million and beyond, ensuring financial security and peace of mind for life for the clients and their families.

I have worked closely over many years with Ursula Watt and Stephen Shine in George Ide LLP’s Court of Protection team. I am always impressed by how adaptable and attentive they are in looking after their brain-injured clients who often display challenging behaviour. They are able to communicate in a way our clients understand and work in a very person centered way. They are firm but fair and always have the clients’ best interests at heart. Karl Thompson. Managing Director, THCS Ltd

Paul Fretwell/ Ursula Watt/Steve Shine

Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.

Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.

Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.

A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A.  A has a great relationship with D, and we will be eternally grateful.  D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”.  A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.

Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him.  Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.

We will always be eternally grateful to Paul and George Ide Solicitors.

Paul Fretwell

Mick & I would just like to say a massive Thank You to you for representing us last Tuesday & for all your preparation for trial, we are totally blown away by your kindness. Many many thanks again.

Diane & Mick Dunmore
Tina Day

It is hard to improve on an existing, excellent service and I have no suggestions to make. I will definitely recommend you and would use your services again.

Mr. Philip Oliver
Nicholas Smith

I just wanted to say a massive thank you for guiding and supporting my friends through to this conclusion over the last 3 years. The early days were incredibly tough for them as you know and your calm reassuring presence has been one of the main reasons they were able to cope, especially back then. You’ll have learnt that R is a very tough and determined character, but I know they’d have struggled without your help.
Living abroad and unable to help them as much as I would have liked, it’s been so reassuring to continually hear how confident they’ve been in your ability to resolve this for them, right from the word go. I know I was very happy in my own mind that they’d got the right person on their side, after I spoke to you on the phone.

So, thank you again for all the time and effort you’ve put into getting them this result… for always being available to speak to them, even when you were supposed to be on holiday, for steering them through the hardest times and the quagmire of the courts. You’ve made such a difference for them and seeing R getting on with life with such a positive attitude that I’m not sure I would have been able to replicate, had it happened to me; is extremely satisfying as well as inspirational.

Rich J
Paul Fretwell

I would like to say a huge thank you to Paul (with the fantastic assistance of Karen and Lizzy especially) for the support and kindness throughout my claim as well as the superb outcome that he obtained for me.

I am in no doubt that I would never have achieved the result without the dedication, experience and can do attitude of Paul and the team. Their caring attitude, sensitivity and professionalism shined throughout the entire process. Despite the other side initially denying liability, Paul fought tirelessly on my behalf, to ensure they provided what they should do, thus allowing me to get back to as near a normal life as quickly and safely as possible. Right from the first point of contact (and I first met Paul from my hospital bed), the service was outstanding and second to none, the communication was excellent, and I was never in doubt as to what was happening, and why. I truly believe my subsequent recovery is down to the fact that I was guided so well by Paul and his team, and him obtaining the opinions of the experts he did.

The support was amazing, as was the end result, which has ensured I am able to continue to press on with my every day life without worry of what lies ahead, despite the disability I now have. I really cannot recommend Paul and is team enough, I would suggest to anyone that is in need of a personal injury solicitor to give Paul a call, it really would make all the difference.

Rusty Brown.
Paul Fretwell

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