Paul Fretwell has been our solicitor now for 8.5 years and has been dealing with the case for AB (our son) who sustained a head injury in 2012 due to a car accident.
Over the years we have come to rely on Paul’s expert opinion and knowledge of brain injuries to help us understand A’s behaviours and needs.
Paul has been a massive support to us and our whole family since A sustained life changing injuries, as you can imagine, it has been an uphill battle for us and we had no idea or understanding of the challenges to come or how to even start to put in place all the support A needed and still needs today.
A now has his Support Worker, D that Paul put in place, which to be honest, has been a godsend to the family and A. A has a great relationship with D, and we will be eternally grateful. D helps A with day to day challenges that most people take for granted and A now feels D is a friend as well as his mentor and “life coach”. A also has an OT that visits his home to check he is doing ok and guide him in day to day tasks etc.
Paul has always been a phone call away at any time, he is very patient and understanding, his friendly approach to the whole family means we feel we can be very open and frank with him. Although all the legal “jargon” is very hard for us to understand, Paul is and has always been massive support, he explains in detail every word and meaning and why certain steps need to be taken to help A’s case.
We will always be eternally grateful to Paul and George Ide Solicitors.
Mick & I would just like to say a massive Thank You to you for representing us last Tuesday & for all your preparation for trial, we are totally blown away by your kindness. Many many thanks again.
It is hard to improve on an existing, excellent service and I have no suggestions to make. I will definitely recommend you and would use your services again.
I just wanted to say a massive thank you for guiding and supporting my friends through to this conclusion over the last 3 years. The early days were incredibly tough for them as you know and your calm reassuring presence has been one of the main reasons they were able to cope, especially back then. You’ll have learnt that R is a very tough and determined character, but I know they’d have struggled without your help.
Living abroad and unable to help them as much as I would have liked, it’s been so reassuring to continually hear how confident they’ve been in your ability to resolve this for them, right from the word go. I know I was very happy in my own mind that they’d got the right person on their side, after I spoke to you on the phone.
So, thank you again for all the time and effort you’ve put into getting them this result… for always being available to speak to them, even when you were supposed to be on holiday, for steering them through the hardest times and the quagmire of the courts. You’ve made such a difference for them and seeing R getting on with life with such a positive attitude that I’m not sure I would have been able to replicate, had it happened to me; is extremely satisfying as well as inspirational.
I would like to say a huge thank you to Paul (with the fantastic assistance of Karen and Lizzy especially) for the support and kindness throughout my claim as well as the superb outcome that he obtained for me.
I am in no doubt that I would never have achieved the result without the dedication, experience and can do attitude of Paul and the team. Their caring attitude, sensitivity and professionalism shined throughout the entire process. Despite the other side initially denying liability, Paul fought tirelessly on my behalf, to ensure they provided what they should do, thus allowing me to get back to as near a normal life as quickly and safely as possible. Right from the first point of contact (and I first met Paul from my hospital bed), the service was outstanding and second to none, the communication was excellent, and I was never in doubt as to what was happening, and why. I truly believe my subsequent recovery is down to the fact that I was guided so well by Paul and his team, and him obtaining the opinions of the experts he did.
The support was amazing, as was the end result, which has ensured I am able to continue to press on with my every day life without worry of what lies ahead, despite the disability I now have. I really cannot recommend Paul and is team enough, I would suggest to anyone that is in need of a personal injury solicitor to give Paul a call, it really would make all the difference.
The house sale has now completed and I wanted to draw attention to your assistant Marisa Mendoza. Marisa has been a joy to do business with, reliable, punctual and professional. Always fielding queries in a timely manner. She is a great asset to you and your firm.
Very impressed with Mike and Sally. They addressed questions and concerns that we had, quickly and clearly. Queries from our buyer’s solicitors seemed to reach us promptly and the answers we provided were sent back straight away.
Dear Alice, thank you for your professionalism, kindness and guidance. It has been an emotional rollercoaster. We feel you have been a shining star in our lives. Alice, you are great asset to your chosen profession and to George Ide LLP. We are privileged to have had you on board.
My daughter and I are extremely lucky to be alive after an awful road traffic accident on the M1 motorway 3 years ago. I had some severe injuries and fortunately I’ve recovered very well (although not without some life altering effects). My good fortune continued when I engaged George Ide solicitors to help with a personal injury claim a few weeks after I was released from hospital after almost 2 months.My dealings with the company have been outstanding in terms of professionalism, thoroughness and sensitivity. I feel that partner Paul Fretwell and his very capable team have worked extremely hard on my case. They achieved a successful and stress-free outcome for which I’m very grateful. I am most appreciative of the kindness and support shown to me throughout the time Paul and his colleagues advised, guided and helped me through what could have been a much more traumatic process without them. I would not hesitate in recommending George Ide solicitors to anyone who needs assistance with a personal injury claim. Paul Fretwell in particular is someone I have great confidence in and his diligence is exemplary. Many thanks once again Paul!
From the moment I contacted you the service has been amazing. You responded to my first enquiry over a bank holiday weekend and followed it up in detail on the Tuesday. That personal touch emphasised that the service was above and beyond, and has continued to be so ever since. That call literally saved my life in more ways than I can mention.
I have worked with George Ide’s residential tenancy team for over 15 years. The team are always the quickest, most efficient and competent at everything they do. I am extremely satisfied and would have no hesitation in recommending them.
I would like to mention my solicitor, Alice Leadbeatter. I have received such great, professional service from her throughout my case. Alice has been so patient and shown enormous empathy towards my situation. I feel I get good, honest advice from her and I feel I definitely have made the right choice of solicitor.
Thank you for looking after me and my case. Not just a solicitor, you were a supporter and friend from the off. I felt that you ‘got’ me and understood where I was coming from. The very unexpected payout takes a lot of worries away, thank you.
It is essential to feel complete confidence in the advice given and the person of one’s solicitor. I have experienced situations in the past where this has not been the case. When seeking a reliable practice some years ago I asked for a recommendation from a neighbour and was given the name of Mr Ian Oliver. I followed this advice, have used this practice ever since and have recommended it to others with complete confidence. It is very reassuring to be in this position.
Thank you for your call yesterday afternoon but, most importantly, thank you for your support and guidance over the last few protracted years. Thank goodness it is all over and I can start afresh. I don’t know quite how I would have got here without your patience. Many many thanks and good luck.
George Ide Solicitors was recommended to me by a colleague at work – her reasons being that she found them to be a swift and efficient practice that helped her come to an equitable and cordial divorce agreement with her ex-husband,
After an initial enquiry with the practice I was contacted by Tina who after a first meeting gave me the appropriate guidance that I needed to decide on a collaborative clean-break divorce given potential sensitivities from the other party.
Although the divorce was relatively easy because there were few assets involved I found that the advice and communication that I had with Tina and her team to be first class. The pension share was the most complicated part given the almost byzantine procedures followed by the pension provider but again Tina and her team kept in regular contact to see how things were progressing.
The divorce and pension share are now all sorted out and I can move on. I thoroughly recommend Tina and her team – Alice and Kay – for their efforts in bringing my divorce about that has been fair to both parties and with minimum fuss and more importantly, upset.
I don’t have enough words to describe how helpful, professional and supportive you have been, at a very stressful time for me. I feel really lucky to have had you as my solicitor. Your service was superb; it just could not have been better.
I would just like to say that it has been an absolute pleasure working with you over the last few years and thank you so much for all your help and support. You have been fantastic. You have certainly been more helpful than I could have possibly hoped.
I suffered a complex ankle injury in a road traffic accident in 2015, Paul Fretwell and the team at George Ide stepped in to manage my claim and helped me through a very challenging period in my life. The team’s experience with this type of injury, their considered approach and meticulous attention to detail enabled them to flag up any potential issues early on, and ensured there were no surprises along the way. Paul was able to see beyond the conventional claim headings, and took the time to understand the full impact of the injury, on my life and hobbies, and was keen to ensure they were all suitably reflected within the claim. Three years on, we went into a Joint Settlement Meeting with a robust and well prepared case, allowing us to secure a claim that significantly exceeded our expectations. I would not have a moment’s hesitation in recommending him to anyone in a similar situation.
We just wanted to take the time as well to say a personal thanks to the pair of you for your excellent service and support during our move. We had used you before but, like many people, we were tempted to go this time with one of the low cost on line conveyancing quotes we received. Had we done so we are now sure we would have regretted it as we feel that the exemplary service we got from yourselves was true value for money. In particular, towards the end of the process when we had to deal with a very demanding buyer for our house we felt very well supported by you not just in the technical elements of your service but also in the responsiveness and personal support we received. We have heard numerous stories from friends and colleagues of how they have struggled with conveyancing services during property transactions and have enjoyed telling people what a positive experience we had with George Ide.
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